Please contact your local Calor Centre who will arrange collection and a refund. If you have your Cylinder Refill Agreement paperwork you will receive a 25-70% refund of the original CRA cost depending on how many years ago you purchased the gas bottle.

Which retailers will not offer a refund?

If you would like to return a gas bottle, please call your local Calor Centre who can arrange collection and arrange a refund. If you have your Cylinder Refill Agreement paperwork you will receive a 25-70% refund of the original CRA cost. To contact your local Calor Centre please find their details here. Here's a list of our retailers that will not issue a refund: Applegreen Blue Diamond Central Convenience Stores Co-Operative Group Dobbies Garden Centres Fuel Express Go Outdoors Highway Stops Retail (HSRL) Hillier Garden Centres and Nurseries JTF Home & Garden Klondyke & Strikes Garden Centres Millets Morrisons Notcutts Garden Centres Shell The Range Wyevale Garden Centres

Will Calor collect my gas bottle?

Yes, you can contact your local Calor Centre who will advise on the best way to return your gas bottle or arrange a collection. You can find their details on our Calor Centre page.

Gas Bottle Return

Q: I have an unwanted gas bottle, can I return it?

Sure! Please head over to our Calor Centre page, where you can find the details of your local Calor Centre. Just reach out to them and they will arrange collection. Alternatively you can return a gas bottle to one of our retailers, you can find your nearest one here, however, please call before travelling to check opening hours and if they are taking returns.

Return your gas bottle

Finished with your gas bottle? Return it to us and we'll recycle and reuse it

Do you have a cylinder you no longer need?

It’s important that we get gas bottles back when you no longer need them. We can then get them refurbished, refilled, and back out to customers who need them.

Please head over to our Calor Centre page, where you can find the details of your local Calor Centre. Just reach out to them and they’ll be able to arrange collection. Alternatively you can return a gas bottle to one of our retailers, you can find your nearest one on our Retailer Finder. Please call before travelling to check opening hours and if they are taking returns.

Calor may from time to time offer a discretionary payment for cylinders returned after the 2-year period for up to a maximum of 5 cylinders per annum. Please contact your local Calor Centre for more information on returns.

More information

Help and FAQs

Check out our help centre. Here you can find lots of frequently asked questions all in one place.