Gas cylinder availability
If you’ve got an empty gas bottle, you can exchange this for a like-for-like replacement at one of our Calor retailers nationwide. We recommend calling your local retailer to check availability and opening hours before travelling.
There’s currently a hold on new cylinder issues so if you’re looking to buy a new bottle, I’m afraid we won’t be able to help just yet. Gas bottles are also unavailable on our online shop at present.
We encourage customers to return any empty or unused cylinders to improve availability. If you have a gas bottle to return, please call your local Calor Distribution Centre (CDC), who will be able to advise accordingly.
For all information regarding Returns, Refills and Exchanges please see our Gas cylinder area.
Contacting us
We have lots of useful information on our website and you can find answers to frequently asked questions below. Alternatively, you can contact us directly by phone or by email.
We kindly ask that you treat our people with respect. Abusive behaviour towards members of our team is not acceptable and will not be tolerated.
Thank you for your understanding and patience.
If you have a gas emergency, please contact our 24-hour emergency team on 03457 444 999.